We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. That’s the basic purpose of this Privacy Policy. Logicash is a mobile application (hereinafter referred to as the "App") provided by QCash Finance Corp. (registered with the Securities and Exchange Commission under registration number CS201918916 and CA NO.1253, hereinafter referred to as "the Company" "we" "our" and "us"), which respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our App and website. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1.WHY WE COLLECT YOUR

INFORMATION

To efficiently provide our services, we, in collaboration with our trusted third-party partners, may gather, securely store, and utilize the following categories of personal information about you. It's important to note that your decision to withhold certain information may limit your ability to register as a user, access specific services, or fully benefit from our offerings. Rest assured, we prioritize transparency and will not collect your personal data without your explicit consent. The purposes for which we collect and process your personal data encompass but are not limited to:

a. Identifying users and processing account registrations: This includes verifying your identity, managing user accounts, and ensuring compliance with regulatory requirements.

b. Assessing users' creditworthiness and offering suitable products: We may analyze your financial information to determine your eligibility for various financial products and services, tailoring our offerings to meet your needs.

c. Facilitating the loan application process: This involves every aspect of the loan cycle, from initial application to review, monitoring, disbursement, repayment, and, if necessary, collection and enforcement actions.

d. Enhancing user interactions and product development:By analyzing user behavior and preferences, we continuously improve our services, design new financial products, and personalize offerings to better serve your evolving needs.

e. Addressing complaints and managing requests:Your feedback is invaluable to us. We use it to resolve issues promptly, handle inquiries, and ensure high-quality customer service.

f. Promoting and offering relevant products and services:With your consent, we may inform you about new, related, or complementary offerings, and evaluate the effectiveness of our marketing efforts to enhance your overall experience.

g. Detecting and preventing criminal activities: We are committed to maintaining the integrity of our platform and safeguarding against fraud, money laundering, and other illicit activities. This involves monitoring transactions, analyzing patterns, and collaborating with law enforcement authorities as necessary.

h. Implementing anti-money laundering and fraud prevention measures: We deploy robust protocols to verify identities, monitor transactions, and promptly detect and mitigate risks associated with financial crimes.

i. Conducting research and investigations: In certain circumstances, we may need to investigate disputes, process payments, or address suspected illegal activities or fraud to uphold regulatory compliance and protect our users' interests.

j. Compliance with legal obligations: We adhere to applicable laws and regulations, which may require us to disclose personal information for regulatory or compliance purposes.

2.INFORMATION YOU SHARE

WITH US

We require certain information to provide our services to you. When you choose to share the information below with us, we collect and use it to operate our services.The information we may collect include:

· Personal Identification Information: Full name, date of birth, place of birth, citizenship, age, gender.

· Contact Information: Address, phone number, email address.

· Professional Background: Educational background, employment status, company name, company address, company contact number.

· Identification Information: Government-issued identification document, biometric data consisting of facial recognition elements in order to corroborate your identity.

· Financial Information: Bank account details, monthly income, e-wallet account, source of income, outstanding loans, Guarantors/Co-maker.

This data helps us enhance your credit profile and provide a clearer assessment of your creditworthiness, thereby reducing credit risk and aiding in the detection of fraudulent loan applications. Additionally, we request information on guarantors or co-signers, which you must provide. It is your responsibility to obtain their consent before listing them in such roles.

3. ADDITIONAL INFORMATION WE

RECEIVE ABOUT YOU

We receive certain information when you use our services or other websites or App that include our content, and from third parties including advertisers. Like the information you share with us, we use the data below to operate our services.

3.1 Location Information While our app is active on your device, we may collect geolocation data via GPS or WiFi to ensure the security of your operating environment and provide location-based services tailored to your needs. This information enables us to offer features such as nearby branch or ATM locators, localized promotions, and personalized recommendations based on your geographical location. We understand the sensitivity of location data and take strict measures to protect your privacy. Rest assured, we aim to cease collecting geolocation data when the app is not in use, respecting your preferences for privacy and data control. You have the freedom to disable geolocation tracking on your mobile device at any time through the app settings.

3.2 Cookies A cookie is a small piece of data stored on your computer or mobile device. Similar to many websites, cookies play a vital role in optimizing user experience and enhancing the functionality of our services. By utilizing cookies and similar technologies, we can recognize and remember your preferences, streamline navigation, and provide personalized content and recommendations. These cookies may include session cookies, which are temporary and expire when you close your browser, as well as persistent cookies, which remain on your device for a longer duration. While most web browsers are set to accept cookies by default, you have the option to modify your browser settings to reject cookies or alert you when a cookie is being placed on your device. However, please note that disabling cookies may impact certain features and functionalities of our services, such as saved preferences and personalized recommendations.

3.3 Emergency Contacts In order to assist you in swiftly accessing support during emergencies, we offer the option to automatically populate your emergency contacts within the app. Upon your selection of two contacts, we guide you to your device's address book to input their information. Rest assured, only the details of the contacts you choose will be collected, securely uploaded, and stored on our servers using encryption.

It's important to emphasize:

a. We strictly limit access to only the contacts you select and do not access your entire contact list.

b. You have the right to opt for a manual method to input your emergency contact information, ensuring full control over the data you provide.

This data helps us enhance your credit profile and provide a clearer assessment of your creditworthiness, thereby reducing credit risk and aiding in the detection of fraudulent loan applications. Additionally, we request information on guarantors or co-signers, which you must provide. It is your responsibility to obtain their consent before listing them in such roles.

3.4 Camera To uphold the security standards of our platform and ensure the integrity of user accounts, it is imperative that we verify the true identity of each borrower. With your explicit consent, we employ advanced security measures, including facial recognition technology and the capture of a photo ID using your device's webcam. These measures are essential for authenticating your identity and safeguarding against unauthorized access or fraudulent activity.

3.5 Notification To enhance your user experience, we seek access to your notification settings. This permission allows us to send you timely updates and critical alerts. You have the option to deny this permission without adversely affecting the functionality of the app. However, if you choose not to grant us authorization, you will not receive push notifications and might miss out on important information.

3.6 Phone and Device We collect and monitor specific information about your device, including but not limited to your phone number, device name, model number, region and language settings, device identifier, device hardware and software information, IP address, status, usage habits, and unique device identifiers such as IMEI and serial number. The purpose of collecting this information is to uniquely identify your device and ensure that unauthorized devices do not act on your behalf, thereby preventing fraud.

3.7 Other With your consent, we collect data such as memory usage, application service interactions, crash information, ANR (App Not Responding) information, and other relevant data. This information is used to analyze application performance and enhance your service experience.

4.WITH WHOM DO WE SHARE YOUR

PERSONAL INFORMATION?

We disclose your personal information to facilitate the operation and management of our business, encompassing the purposes indicated under Why We Collect Your Information. When you use the services provided by the third party, we will share the corresponding information after obtaining or ensuring that the third party obtains your authorised consent, as well as in other cases in compliance with laws and regulations. You can find out how the third party will handle your personal information through the relevant information listed in this list. We will also strictly regulate the behaviour of third parties in obtaining personal information in order to protect the security of your personal information.

5.WHERE/HOW WE OBTAIN YOUR

PERSONAL INFORMATION?

We collect personal information about you in relation to the Logicash Services. For instance, we collect your personal data when you visit our website, utilize our mobile apps, inquire about or register for any of the Logicash Services, enter into an agreement with us, subscribe to receive communications from us, or interact with us through email, phone, SMS, or other electronic channels.

Moreover, we acquire information from openly accessible or commercial outlets, such as publicly available directories and documented publications. Should it be permissible and you have provided consent for the dissemination of your information, we may also obtain your personal data from third-party entities and alternative origins.

6.HOW DO WE STORE/PROTECT YOUR

PERSONAL INFORMATION?

We prioritize the security of your information by employing various storage methods, including local storage (e.g., data caching during the use of our App), databases, and server logs. These methods ensure that your data is protected against unauthorized access and breaches. In general, we will retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected or as mandated by applicable laws and regulations. Once your information is no longer needed, we will securely delete or anonymize it to prevent any unauthorized use.

For the provision of Logicash Services, we will retain your data only for the duration necessary, refraining from holding or processing it beyond legal mandates. Our retention period is guided by several criteria, encompassing:

a. Compliance with regulatory obligations;

b. Whether a legal claim could be brought against us;

c. Necessity of information to provide our service to you;

d. The legal basis for processing, e.g. consent.

We employ an array of security protocols and technologies aimed at preventing unauthorized access, usage, disclosure, alteration, or destruction, in accordance with relevant data protection and privacy statutes.

For the Identification/Financial Information referred to in Part 2, "Information You Provide to Us", this sensitive data will be protected by additional advanced technical, physical and organizational measures.

7.YOUR RIGHTS

Under the Data Privacy Act of 2012, you are entitled to several rights regarding your personal data. These include the right to object to processing, the right to access your data, the right to rectify inaccurate data, and the right to request the erasure or blocking of data.

If you believe that your privacy rights have been violated, or that your personal information has been misused, exposed maliciously, or improperly disposed of, you have the right to file a complaint with the National Privacy Commission. Additionally, you have the right to seek damages if your personal information is used without authorization, unlawfully, or if it is inaccurate, incomplete, outdated, or false.

To access your personal information held by us, or if you believe that the data is incorrect, incomplete, or not current, or if you wish to opt out of this privacy policy, you can contact us at the following email address: [email protected]

If you decide to stop using our products or services, you can request to terminate your account. Unless otherwise required by law or regulation, we will delete your personal data after your account is canceled. It is important to note that once your account is terminated, you will be unable to use most of our services. However, you can re-register your account with the same phone number after 15 days of cancellation. Please note that a phone number that has been deleted three times will not be allowed to register again.

8.RIGHTS OF THE EMERGENCY

CONTACT(S)

The company will verify all personal information collected and ensure that the individuals involved are duly informed about the data collection process. Additionally, if any data subject requests the withdrawal of consent, the company will promptly comply. However, upon the client's loan fulfillment, all data pertaining to the emergency contacts will be expeditiously erased.

9.YOUR OBLIGATIONS

You agree that all information you provide to us will be accurate, complete, and lawful, and that any content posted through our app will be beneficial and genuine. You will be held liable for any losses incurred by us or our users as a result of breaching this commitment.

You agree to inform us in writing as soon as possible, and in any event within 14 calendar days, if there are any changes to the information you have provided. Additionally, you agree to promptly respond to any requests from us.

You agree to comply with Philippine laws, regulations, rules, and governmental directives when using our services, and to refrain from engaging in any unlawful activities.

We collect your personal information to serve you better. By downloading and using the products and services provided by Logicash, you fully consent to this Privacy Policy. You certify that all information you provide is true and correct to the best of your knowledge. You authorize Logicash to verify the information you submit and acknowledge that Logicash may be required to disclose your information to government and regulatory bodies. If you do not agree to these terms, we will be unable to provide you with our products and services.

10.INFORMATION RELATED TO CHILDREN

We do not offer services to individuals under the age of 18. If you are a parent or guardian and discover that your child has provided us with personal data, please contact us immediately. Should we become aware that we have inadvertently collected personal data from a child under 18 without parental consent, we will promptly delete such information from our servers. If you suspect that we might possess information from or about a minor under the age of 18, please reach out to us using the contact details provided in the "Contact Us" section below.

11.UPDATE OF PRIVACY POLICY

This Privacy Policy may be revised periodically and will remain effective unless otherwise amended. Any updates to this Privacy Policy will be posted on the Platform, and such changes will take effect immediately upon posting. Users of our services and visitors to the Platform are encouraged to regularly review the website to stay informed about our information collection and usage practices.

If significant changes to this Privacy Policy impact certain Personal Data, the Company will notify Users via the email address provided or by posting a public notice on the Platform.

The consents and authorizations provided herein will remain valid for the duration of, and will survive the termination of, any loan agreements signed by the borrower, as well as any other transactions, dealings, arrangements, and accounts the borrower may have with the Company and the lender through the services and/or the Platform.

12.HOW TO CONTACT US

If you have any questions or suggestions about this Privacy Policy, or need our assistance, please contact us at the below email address.

APP name: Logicash

Email address: [email protected]

Our working hours: Mondays to Saturdays 8:30 am to 5:30 pm

Date last updated: 27 May 2024